Privacy & Confidentiality

Rosegarden Healthcare Services respects the privacy, dignity, and confidentiality of every client. We take care to use personal information appropriately when helping individuals and families navigate services and community resources.

Our Privacy Commitment

Rosegarden Healthcare Services does not sell your personal information.

Information is used to help understand your needs, coordinate appropriate support, and make referrals on your behalf when appropriate. We seek to limit information sharing to what is reasonably necessary for those purposes.

Information We May Receive

Depending on the services you request, Rosegarden may receive information such as:

  • Your name and contact information
  • Date of birth
  • Medicaid information, when applicable
  • Preferred language and communication method
  • Information about Health Related Social Needs (HRSN)
  • Information needed to help coordinate services or referrals

How Information May Be Used

Information may be used to:

  • Understand your needs
  • Assess eligibility for available services
  • Provide navigation and case management
  • Coordinate appropriate services
  • Make referrals to community resources on your behalf
  • Follow up on services and referrals

Protecting Your Information

Rosegarden uses reasonable administrative and operational safeguards designed to protect client information and limit access to people who need the information to perform their work.

Sharing Information

Rosegarden does not share personal information for marketing or sell client information. Information may be shared when appropriate to coordinate care, services, or referrals, when authorized by the client, or when otherwise required or permitted by law.

Your Choices Matter

We want clients to understand how their information is being used. When authorization is required for a particular disclosure, Rosegarden will request appropriate permission before sharing that information, except where disclosure is otherwise permitted or required by law.

Clients may ask questions about privacy, confidentiality, referrals, or how their information is being used.

Questions About Privacy?

Contact Rosegarden Healthcare Services if you have questions about privacy or confidentiality.

518.267.7314
info@rghcare.com
Monday–Friday, 9:00 AM–5:00 PM

153 South Pearl Street, Suite 300
Albany, NY 12202